Refund policy
Neuro Pulse Pro Refund Policy
Quick answer
To return Neuro Pulse Pro, request a refund through the contact page on getneuropulsepro.com with your order ID, then mail the bottles to 570 Lexington Avenue, Floor 16, New York, NY 10022 with your full name, email and order ID. You pay return postage. Refunds are processed 3-5 business days after credit.
What is the Neuro Pulse Pro refund policy in short?
You can return the sales page kits within 180 days for a refund of the product price. You start in writing, you pay return postage, and the refund follows once the bottles are credited.
How do you return Neuro Pulse Pro for a refund?
Send a written request first, then ship the bottles. Doing it in that order means the seller can match your parcel to your order.
Gather your details
Have your order ID, the name on the order and the email you used at checkout ready.
Send a written request
Use the contact page on getneuropulsepro.com. State that you are requesting a refund and include the order ID.
Pack the bottles
Put the bottles in a sturdy box. Add a slip with your full name, email and order ID.
Ship to the returns address
Mail the box to 570 Lexington Avenue, Floor 16, New York, NY 10022, USA. Pay the postage and pick a service with tracking.
Track the credit and refund
After the bottles are credited, allow 3-5 business days for processing and 5-10 days for your card to show the refund.
What are the Neuro Pulse Pro refund terms in detail?
The table lists each term as we understand it from the sales page and the seller's refund details. If the order page shows different terms at checkout, those apply to your order.
| Term | Detail |
|---|---|
| Who it applies to | Buyers of the sales page kits (2, 3 or 6 bottles) |
| Time limit | 180 days |
| Where to request | the contact page on getneuropulsepro.com |
| What to quote | Your order ID |
| Returns address | 570 Lexington Avenue, Floor 16, New York, NY 10022, USA |
| What to put in the box | Full name, email and order ID |
| Return postage | Paid by the buyer |
| Tracking | Strongly advised |
| Processing time | 3-5 business days after the bottles are credited |
| Time to reach your card | 5-10 days |
| Phone requests | Not possible; no public order phone |
Which addresses matter for a Neuro Pulse Pro refund?
Only one address takes returns. Two other addresses appear on the site and the label, and mixing them up can delay a refund.
| Address | What it is for | Send returns here? |
|---|---|---|
| 570 Lexington Avenue, Floor 16, New York, NY 10022, USA | Returns | Yes |
| 3 Park Avenue, Floor 36, New York, NY 10016, USA | Goneuropulsepro office | No |
| North Scale, PO Box 12730, Ogden, UT 84404 ([email protected]) | Distributor on the label | No, unless the seller tells you to |
How should you pack a Neuro Pulse Pro return?
Pack it so the bottles arrive intact and the seller knows whose they are. A clear slip inside the box saves time.
- Use a small box, not an envelope, so bottles do not crack.
- Tighten each cap. Loose capsules can spill in transit.
- Add a slip: full name, email, order ID and the word "Refund".
- Write the returns address clearly, including Floor 16.
- Keep the postage receipt and the tracking number.
Bottles contain iron, so keep them away from children while they wait to be posted.
How long does a Neuro Pulse Pro refund take from start to finish?
Allow about three to four weeks in total. The steps you control are fast. The waiting is in transit, processing and your bank.
| Stage | Typical time | Who controls it |
|---|---|---|
| Your written request | Same day | You |
| Return transit | Depends on the service you pick | You and the carrier |
| Bottles credited | After delivery and check-in | Seller |
| Refund processed | 3-5 business days after credit | Seller |
| Refund shows on card | 5-10 days | Your card issuer |
What can slow down a Neuro Pulse Pro refund?
Most delays come from missing details or the wrong address. Each one is easy to avoid.
- No order ID in the request or in the box.
- Sending the parcel to the Park Avenue office or the label's PO Box.
- Posting without tracking, then the parcel goes missing.
- Writing to the Goneuropulsepro inbox, which cannot see orders.
- Asking after the 180-day window has closed.
If a reply is slow, follow up through the same contact page and quote your first message.
Keep a simple refund record
Write down four dates: when you ordered, when you asked for the refund, when you posted the box and when tracking showed it delivered. Add the tracking number. With that record, any follow-up takes one short message instead of a long search through old emails.
Who runs the Neuro Pulse Pro refund process?
The seller runs it, not Goneuropulsepro. We are the U.S. stocking partner for Neuro Pulse Pro, and we earn money when you buy through this site. We publish these steps so you know what to expect, but we cannot approve, speed up or track a refund.
| Need | Contact | Notes |
|---|---|---|
| Refund or return | the contact page on getneuropulsepro.com | Quote the order ID |
| Parcel tracking | Order email | Tracking link inside |
| Mistake on this page | [email protected] | Mon-Fri 9:00am-5:00pm ET |
The contact page lists every route, and the guarantee page explains the 180-day promise itself.
What does a Neuro Pulse Pro refund include?
The refund covers the product price you paid for the sales page kit. It does not cover the postage you pay to send bottles back.
Pros
- The price of the pack: $158, $207 or $294, depending on the kit.
- The full 180 days to decide, even on the 6-bottle pack.
- A written process you can follow without a phone call.
Cons
- Your return postage.
- Any original shipping charge, which is not addressed in the published terms.
- Bottles bought from marketplaces or other sellers.
If you are unsure how a detail applies to your order, ask in your written request. A clear answer in writing is worth keeping.
Should you keep taking Neuro Pulse Pro while a refund is pending?
That is your choice, but most people stop once they decide to return it. Stop straight away if you notice anything unusual and speak to a doctor.
Store the remaining bottles in a cool, dry place until you post them. Keep them well out of reach of children. Each capsule has 7.25 mg of iron, and accidental iron overdose is a leading cause of fatal poisoning in children under 6 (NIH ODS).
If you have blood tests planned, tell the lab you took a product with 2,500 mcg of biotin. Biotin can interfere with some lab results (NIH ODS). The side effects page has the other cautions.
Neuro Pulse Pro refund policy: common questions
Where do I send Neuro Pulse Pro returns?
To 570 Lexington Avenue, Floor 16, New York, NY 10022, USA. Include your full name, email and order ID in the box.
Can I send returns to the New York office on Park Avenue?
No. The office at 3 Park Avenue, Floor 36, New York, NY 10016, USA is not the returns address. Use the Lexington Avenue address.
Who pays for return shipping?
You do. The seller does not refund return postage, so use a tracked service at a price you are happy with.
How do I know the seller got my return?
Your tracking number shows delivery. The refund starts once the bottles are credited, so keep that number.
Can I email Goneuropulsepro for a refund?
No. [email protected] handles questions about this website and cannot see orders. Use the contact page on getneuropulsepro.com.
Will the refund go back to my card?
Refunds go back through the payment method used at checkout. It can take 5-10 days to appear after processing.
Do I need the original box to return Neuro Pulse Pro?
The published terms do not require the original box. Any sturdy box works, as long as your name, email and order ID are inside.
What if I missed the 180-day window?
The guarantee runs 180 days on the sales page kits. After that, a refund is not promised. You can still ask the seller, but plan to claim inside the window.
References
- NIH Office of Dietary Supplements (accessed 2026). Biotin: Fact Sheet for Health Professionals.
- NIH Office of Dietary Supplements (accessed 2026). Iron: Fact Sheet for Health Professionals.
Ready when you are
Order Neuro Pulse Pro from the authorized outlet
$49 to $79 a bottle, 30 capsules each. Every order has a 180-day money-back guarantee. Questions first? Write to the contact page on getneuropulsepro.com.
Keep reading
Neuro Pulse Pro Guarantee
The 180-day money-back guarantee, what it covers and how to claim it.
Read →BuyingNeuro Pulse Pro Shipping
Where orders ship from, how tracking works and what is not published.
Read →HelpContact Neuro Pulse Pro Support
Who handles orders, refunds, returns and site questions, with the right address for each.
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