Contact
Contact Neuro Pulse Pro: Who Handles Orders, Refunds and Questions
Quick answer
For Neuro Pulse Pro orders, refunds and returns, use the contact page on getneuropulsepro.com and include your order ID. For questions about this website, email [email protected], Mon-Fri 9:00am-5:00pm ET; that inbox cannot see orders. No public phone number is listed. Returns go by mail to 570 Lexington Avenue, New York.
Who handles which Neuro Pulse Pro question?
Orders and money go to the sales site. Website questions come to us. Sending your message to the right place is the fastest way to get an answer.
| Your question | Who handles it | How to reach them | Include |
|---|---|---|---|
| Place or change an order | Official sales site | the contact page on getneuropulsepro.com | Order ID, email used at checkout |
| Refund or guarantee claim | Official sales site | the contact page on getneuropulsepro.com | Order ID, reason, date received |
| Return the bottles | Returns address | 570 Lexington Avenue, Floor 16, New York, NY 10022, USA | Full name, email, and order id |
| Tracking or delivery | Official sales site | Tracking link in your order email first | Order ID, tracking number |
| Label or product questions | Distributor on the label | [email protected] | Lot number from the bottle base |
| A mistake on this website | Goneuropulsepro | [email protected] | Page address and what looks wrong |
| Privacy request | Goneuropulsepro | [email protected] | The email address you used with us |
| Press or partnership | Goneuropulsepro | [email protected] | Your name, outlet and deadline |
Does Neuro Pulse Pro have a phone number?
No. No public phone is listed on the sales or contact pages we checked. Every order and refund question goes in writing through the contact page on getneuropulsepro.com.
Written requests have one upside. They leave a record with a date, which helps if a refund takes longer than expected.
How do you reach the Neuro Pulse Pro order team?
Use the contact page on getneuropulsepro.com. Have your order email open before you start, since the order ID is in it.
Find your order email
Search your inbox and spam folder for the confirmation. It holds the order ID and tracking.
Open the sales site contact page
Go to getneuropulsepro.com and use its contact form.
Write one clear request
Say what you need: refund, return, a missing package or a change. Keep it to a few lines.
Add the details
Order ID, full name and the email used at checkout.
Save a copy
Screenshot or copy your message and note the date you sent it.
Where is my Neuro Pulse Pro package, and who do I ask?
Start with the tracking link in your order email. Most delivery questions are answered there before you need to write to anyone.
Bottles ship from the U.S. unless the sales page says otherwise. Shipping cost and delivery time are not published, so there is no set date to measure against.
| What you see | What to do |
|---|---|
| No order email at all | Check spam, then write to the sales site with your name and checkout email |
| Tracking has not moved in days | Wait one more business day, then write in with the tracking number |
| Marked delivered, but not there | Check with neighbors and your mail room, then write in the same day |
| Box arrived damaged or seal broken | Take photos, do not use the capsules, and write in with the order ID |
More detail is on the shipping page.
How do refunds and returns work when you contact Neuro Pulse Pro?
You write first, then mail the bottles back. The guarantee covers 180 days on the sales page kits and runs 180 days.
| Step | What happens | Timing |
|---|---|---|
| 1. Write in | Contact the contact page on getneuropulsepro.com with your order ID | Within the guarantee window |
| 2. Mail the bottles | Send to 570 Lexington Avenue, Floor 16, New York, NY 10022, USA with your full name, email, and order ID | Buyer pays; use tracking |
| 3. Credit | Returned bottles are logged as received | Not published |
| 4. Refund issued | Money goes back to your card | 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card |
Full terms are on the refund policy and the guarantee page.
What should a Neuro Pulse Pro refund message say?
Keep it short and complete. A message with every detail in the first note avoids a slow back-and-forth. Here is a sample you can copy and change.
Swap each bracket for your own details before you send it. Keep the reply, since it is your proof the request was made inside the window.
- Order ID from the confirmation email
- Full name and the email used at checkout
- Date the package arrived
- How many bottles you are sending back
- Tracking number, once you mail them
What can the Goneuropulsepro email help with?
Our inbox, [email protected], handles questions about this website. It is read Mon-Fri 9:00am-5:00pm ET. It cannot look up, change or refund an order.
We can help with
- A wrong fact or typo on a page
- Privacy and data requests
- Press and partnership questions
- Where to send an order question
We cannot help with
- Cancelling or changing an order
- Issuing refunds
- Tracking a package
- Medical advice about symptoms
Where are the Neuro Pulse Pro addresses?
There are three addresses tied to this product. Each one has a different job, so match the address to your task.
Never mail bottles to the office or the distributor. Returns sent to the wrong place may not be credited.
What if Neuro Pulse Pro support does not answer?
Write again, then widen your options. Most delays come from a missing order ID or a message caught in a spam filter.
Wait three business days
Then check your spam and promotions folders for a reply.
Send a follow-up
Reply to your first message so the history stays in one thread. Add the order ID again.
Try the distributor
Email [email protected] with the same details and your lot number.
Tell us
If the sales site stays silent, write to [email protected]. We cannot refund you, but we can pass the problem on and update our pages if the process has changed.
Call your card issuer
As a last step, your bank or card company can explain your options for a disputed charge.
Should you contact a doctor instead of Neuro Pulse Pro?
Yes, for any health question. Neither the seller nor this site can give medical advice. New numbness, burning or weakness needs a medical check, since causes range from diabetes to low B12.
If you have a reaction after taking the capsule, stop and call your doctor. Then tell the seller so the batch can be noted. Our side effects page lists the known cautions.
Bring the bottle to your appointment. The label lists every vitamin, mineral and herb, which saves your doctor from guessing what you took.
Contacting Neuro Pulse Pro: common questions
Is there a Neuro Pulse Pro phone number?
No public phone number is listed on the sales or contact pages we checked. Be careful with numbers posted on other sites, since we cannot confirm them.
Where do I ask for a refund?
Write through the contact page on getneuropulsepro.com with your order ID. The refund policy lists each step.
Can [email protected] cancel my order?
No. That inbox handles website questions only and cannot see or change orders. Use the sales site contact page for anything tied to an order.
How fast will I hear back?
Our site inbox is read Mon-Fri 9:00am-5:00pm ET. Reply times for the sales site are not published. If you hear nothing in a few business days, write again and quote your first message.
What is the Neuro Pulse Pro return address?
570 Lexington Avenue, Floor 16, New York, NY 10022, USA. Include your full name, email, and order ID. The buyer pays return shipping, so use a tracked service.
Who is North Scale?
North Scale is the distributor printed on the label, at PO Box 12730, Ogden, UT 84404. Its email is [email protected].
Can I visit the New York office?
The office at 3 Park Avenue, Floor 36, New York, NY 10016, USA is a mailing and business address. Walk-in service is not published, so write first.
Ready when you are
Order Neuro Pulse Pro from the authorized outlet
$49 to $79 a bottle, 30 capsules each. Every order has a 180-day money-back guarantee. Questions first? Write to the contact page on getneuropulsepro.com.
Keep reading
Neuro Pulse Pro Refund Policy
The return address, what to include, who pays postage and refund timing.
Read →BuyingNeuro Pulse Pro Guarantee
The 180-day money-back guarantee, what it covers and how to claim it.
Read →BuyingNeuro Pulse Pro Shipping
Where orders ship from, how tracking works and what is not published.
Read →